Our network starts at a fiber internet exchange, a high-capacity backbone that feeds every tower.
A Ubiquiti or Cambium radio on one of our Seattle towers broadcasts the signal across your neighborhood.
A compact outdoor antenna (~8"×8") mounts on your roofline and locks on to our tower. No holes in your wall, no buried cable.
One Ethernet cable runs inside to your router. Gig plan includes a Wi-Fi 6 router. Tri-band, WPA3, fast enough for every device in the house at once.
Every phone, laptop, TV, console, and smart home device connects wirelessly. No cables anywhere a visitor would ever see.
AV Internet uses commercial-grade equipment mounted by our own technicians. Everything is covered by our support team. If it breaks, we fix or replace it.
Modern fixed-wireless equipment operates in the 5–6 GHz range and is highly resilient to rain and moderate weather. Heavy wind-driven rain can cause a temporary 5–10% speed variation in rare cases. Snow accumulation on the antenna is uncommon in Seattle but can be wiped off in seconds. Our 12-month measured uptime across the network is 99.7%.
Line-of-sight (LOS) or near-line-of-sight (NLOS) is required. Dense foliage between your antenna and our tower can reduce signal quality. This is why we conduct a free site survey for all new installs. We identify the best mounting position at your specific property to maximize signal strength, and in most cases we can work around vegetation with a higher pole or different mounting point.
It’s better. Cable is a shared medium. Your whole street shares the same neighborhood node, which is why Netflix gets choppy at 8 PM. Our wireless links are dedicated per household and congestion is managed at the tower level. You also skip the modem rental, there’s no waiting for a buried-line crew, and there’s no contract tying you in if our service ever disappoints.
Your CPE antenna and router require power to operate. During a power outage, your internet will be down like any other connection type. If you have a UPS (battery backup) for your router and PoE adapter, you can maintain internet access until the battery runs out, just as you would with a cable modem.
Yes, fully. We do not restrict or throttle VPN traffic. All plans support VPN usage including WireGuard, OpenVPN, IPSec, and commercial VPN services. Business customers can also set up site-to-site VPNs using our static IP add-on.